Why would I make additional effort at this point to stay at their hotel? Our convenient downtown Asheville location allows you to leave your car- and cares, behind, as you explore this unique area! Turn right at light, hotel entrance to the right. Selecting will reload the Crowne Plaza Hotels & Resorts Website in this browser window. Selecting will reload the Staybridge Suites Website in this browser window. Their website displayed the wrong rate and he had no interest in honoring it, or helping me. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. Rome2rio makes travelling from Asheville Airport (AVL) to Hotel Indigo Asheville Downtown easy. She genuinely cared! This is definitely my go to spot in Asheville. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. Our boutique hotel is accented with curated local photography throughout, creating an immersive Asheville experience with all the comforts of home and then some. We appreciate you taking the time to provide us your feedback. The alarm...I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. from I240 East, take Exit 4C, turn right at light, hotel on right. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. Your thoughts have been shared with the Hotel Maintenance team and this will be addressed rightly.I hope we get the chance to serve you again and create a better experience for you in the future.Warm thoughts,Deborah R.Case ManagerIHGService, Just wanted to say Thank you for a great weekend.Your check in staff(female) made us feel special. When I called the person told me that the guy that reduced our rate wasn’t authorized. The alarm was screaming for the driver to hear and he never mentioned that he bumped something while backing my vehicle. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. !Your valet staff were also awesome!Top location. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel parking is VALET ONLY. My vehicle is equipped with sensons and backup camera. Bottom Line. I reached out to social media (Facebook) because I knew they tend to be responsive. We appreciate that you brought your experience to our attention and we take feedback seriously. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . Are pets allowed at Hotel Indigo Asheville Downtown? Reviewed April 7, 2020 . Can I cancel my booking at Hotel Indigo Asheville Downtown for a full refund? Valet Parking at Hotel Indigo, Asheville, NC Downtown. The Thomas Wolfe House and Memorial is only 3 minutes away. The hotel is located in downtown Asheville. Hotel Indigo Asheville Downtown, Asheville: See 1,805 traveller reviews, 597 user photos and best deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 Asheville hotels, rated 4.5 of 5 at Tripadvisor. See 1,805 traveller reviews, 598 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. And to Downtown? Previous condition my foot. Stay at this 3.5-star business-friendly hotel in Asheville. Yes. Travelers to asheville give high marks for the live music scene popular theater scene and renowned art. He didn't return my call either. If you would like to continue with our optimal website experience, you don't need to make any changes. There's a charge of USD 75 per accommodation, per stay. The bed was comfortable and I did not wake congested or stuffy. It used to be optional with free self-parking, but this $18 fee per day is now required of all guests. Not for us. Hotel Indigo Asheville Downtown, Asheville: 1,806 Hotel Reviews, 597 traveller photos, and great deals for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. The Montford Area Historic District is a mile from Hotel Indigo Asheville Downtown. He now made their problem, my fault. Wireless internet is available in the entire hotel for free. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. Best InterContinental (IHG) Hotels in Asheville: find 4,889 traveller reviews, candid photos, and prices for 8 InterContinental (IHG) Hotels in Asheville, NC. Dry cleaning and valet parking are offered as well. I called the hotel directly and told them at this point I was frustrated. We hope to host you soon and let you experience a unique and fresh perspective, and staff that is, upbeat, inspiring, and friendly. Now HK$876 (Was H̶K̶$̶9̶5̶4̶) on Tripadvisor: Hotel Indigo Asheville Downtown, Asheville. There was no direct hotel contact information anywhere on their website. Previous condition my foot. Prices are calculated as … The hotel was basically across the street from Grove arcade. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. Our guests praise the breakfast and the helpful staff in our reviews. Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Enjoy free WiFi, a restaurant and breakfast. Whether you spend some time hiking the beautiful trails and mountains of Blue Ridge Mountains or visiting the iconic Biltmore Estates, downtown Asheville is sure to capture your heart. I called the reservations number on the webpage and was greeted with the message, "nobody is available to assist you, goodbye." Enjoy the Freedom of Free Parking. You can change your country and language settings in the future by using the selector at the top of the page. Hotel Indigo Asheville Downtown: Good location - limited parking - Read 1,793 reviews, view 587 photos, and find great deals for Hotel Indigo Asheville Downtown at Tripadvisor I am sorry that we had shortcomings here. I'll cancel my IHG membership because of their complete lack of customer service. Popular attractions The Orange Peel and Biltmore Estate are located nearby. Get local discovery tips from Hotel Indigo! Selecting will reload the InterContinental Hotels & Resorts Website in this browser window. Você gostaria de visita a IHG.com Brasil para continuar em Português? Hotel Indigo Asheville has a 24-hour front desk. I do wish it had more shower heads though since it was so big. I should have made a Police Report. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. Previous condition my foot. My wife and I stayed at this hotel for 1 night. Now £74 on Tripadvisor: Hotel Indigo Asheville Downtown, Asheville. Parking is available for a fee. Dry cleaning and valet parking are offered as well. Yes, Hotel Indigo Asheville Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Hotel Indigo is located in downtown Asheville, one block from the Grove Arcade, galleries, restaurants and historical points of … Selecting will reload the Regent hotels website in this browser window. Hotel Indigo Asheville Downtown, Asheville: See 1,804 traveller reviews, 597 photos, and cheap rates for Hotel Indigo Asheville Downtown, ranked #34 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Contact hotel for large vehicles and trailers. The process was easy and fast. This 3.5-star Asheville hotel is smoke free. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. I then called and asked to speak to the Manager and the reason I called. IHGService, General Manager at Hotel Indigo Asheville Downtown, responded to this review. Hotel has a water filter dispensing machine. Your comments are valuable to us, this will only help us work harder to make travel inspiring for all our guests here at the Hotel Indigo. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. Come and experience this boutique hotel in the heart of downtown. Enjoy free WiFi, a restaurant, and breakfast. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. Hotel Indigo Asheville has a 24-hour front desk. Safe travels. They connected me to the IHG online chat, which directed me to the hotel website. See 1,806 traveler reviews, 598 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #36 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. Search for the cheapest hotel deal for Hotel Indigo Asheville Downtown in Asheville. I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. When you book a Downtown Asheville hotel with free parking, you'll never have to worry about moving your car in fear of getting a ticket. Hotel Indigo Asheville | We're known for our fresh design, inspiring service and an endless ability to intrigue guests with our distinctively local personality. Some hotels even go one step further and provide more luxury parking options like covered parking, valet parking, and even electric vehicle car charging stations for the eco-friendly traveler. Come and experience this boutique hotel in the heart of downtown. There a business centre that offers fax, print, and copy services, and meeting space is available upon request. Turn left out of airport, turn left onto I26W, into I240 East, take Exit 4C, hotel is on right at exit. Book online or call: Esta respuesta no fue útil para ti. This hotel is 2.7 mi (4.4 km) from Biltmore Village and 5.4 mi (8.7 km) from Biltmore Estate. I regret to learn about the level of service that was provided to you by our team to help you resolve the concerns you raised with your damaged vehicle. This helps to ensure you have the optimal experience. Please see our partners for more details. At Hotel Indigo Asheville Downtown, valet parking is available for a daily rate of 20 USD. I should have made a Police Report. I should have made a Police Report. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. The venue consists of 13 storeys with 115 air-conditioned rooms. Dry cleaning and valet parking are offered as well. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. The shower was nice and big. Search for Hotel Indigo Asheville Downtown discounts in Asheville with KAYAK. Now £86 on Tripadvisor: Hotel Indigo Asheville Downtown, Asheville. The photos on the website showed these beatiful views. I plan on doing some road trips around scenic areas of the US. Selecting will reload the Holiday Inn Website in this browser window. Discover genuine guest reviews for Hotel Indigo Asheville Downtown along with the latest prices and availability – book now. Yes, pets are welcome, with a limit of 2 per room and maximum weight of 80 lbs per pet. I called the hotel and asked to speak to Henry Rice-Assistance General Manager and he never bothered to return my phone call. The property has fitness classes and a fitness center. Overnight charge is $20 with unlimited in/out privileges. We even remembered her from last timenwe stayed and she was the same then. There a business centre that offers fax, print, and copy services, and meeting space is available upon request. Selecting will reload the EVEN Hotels Website in this browser window. Hotel indigo asheville parking. more, Lock in the lowest price from these sites. Guest Parking. IHG takes your privacy seriously and works to protect you. 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I spent an entire day researching hotel and Airbnb options for a trip to Asheville, NC. Valet parking costs USD 20.00 per night. Selecting will reload the avid hotels Website in this browser window. I decided to join the IHG rewards program and take advantage of collecting points for my stays. In my opinion, DO NOT STAY AT THIS HOTEL !! I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. There a business centre that offers fax, print, and copy services, and meeting space is available upon request. Hotel indigo asheville downtown reflects the city itself vibrant eclectic soulful and embracing. Popular attractions The Orange Peel and Biltmore Estate are located nearby. He didn't return my call either. This is the highest hotel parking rate downtown. Firstly, I travel for a living and spend about 250 nights a year on the road. Selecting will reload the Hotel Indigo Website in this browser window. The Montford Area Historic District is a mile from Hotel Indigo Asheville Downtown. Charlotte Douglas International Airport (CLT). How far is this hotel to the Skyline Drive? Previous condition my foot. Bottom Line. All personal information you provide is encrypted and secure. Furthermore, I have sent you an email requesting for more information regarding your reservation and your concern and I hope you find time to respond. I then called and asked to speak to the Manager and the reason I called. After requesting my vehicle, it was promptly brought to the front door of the hotel. We have alerted the management of the hotel regarding this and they will investigate and find resolutions at the soonest possible time. Overnight charge is $20 with unlimited in/out privileges. Calls from mobiles will be higher. Valet parking was great although I do prefer to park myself most of the time. Off-site, public parking is located one block from hotel. We visit Asheville once or twice a year, and this hotel had become our favorite place to stay, but we were disappointed during our last stay when we found that valet parking is now mandatory. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. I booked the hotel because it stated that it had spectacular, majestic mountain views. The Montford Area Historic District is a mile from Hotel Indigo Asheville Downtown. 1 877 834 3613, Costs 13p per minute + phone company's access charge. What are the cleanliness and hygiene measures currently in place at Hotel Indigo Asheville Downtown? After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. Our guests praise the breakfast and the helpful staff in their reviews. After requesting my vehicle, it was promptly brought to the front door of the hotel. If you would like to learn more about how we use cookies or change your settings, you can use the link at the bottom of any page at any time. My vehicle is equipped with sensons and backup camera. Stay at this 3.5-star business-friendly hotel in Asheville. After much research, I chose the Hotel Indigo based on their location, and tried to book online...nothing happened when I clicked reserve. The standard cookie policy for this website is to allow all cookies. Hotel Indigo Asheville has a 24-hour front desk. Discover genuine guest reviews for Hotel Indigo Asheville Downtown along with the latest prices and availability – book now. From parking deck on Battery Park Ave, walk one block North on OHenry Ave. Hotel Indigo is located across the intersection of OHenry Ave and Haywood Street. I should have made a Police Report. After requesting my vehicle, it was promptly brought to the front door of the hotel. After requesting my vehicle, it was promptly brought to the front door of the hotel. I then called and asked to speak to the Manager and the reason I called. After requesting my vehicle, it was promptly brought to the front door of the hotel. Find all the transport options for your trip from Asheville Airport (AVL) to Hotel Indigo Asheville Downtown right here. We do not charge any booking fees for making reservations directly with us. Selecting will reload the Holiday Inn Club Vacations Website in this browser window. 217 reviews of Hotel Indigo Asheville Downtown "So originally I wanted to write a scathing review. Selecting will reload the Kimpton® Hotels & Restaurants Website in this browser window. He didn't return my call either. Review tags are currently only available for English language reviews. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. What a disaster. All parking at Hotel Indigo Asheville is a $10 unlimited self park rate. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. A fitness centre, tour or ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Asheville Downtown. Contact hotel for large vehicles and trailers. Please try again later or contact the. I told him, and he said that rate is wrong...which is why you could not reserve. Property Location With a stay at Hotel Indigo Asheville Downtown, you'll be centrally located in Asheville, just a 3-minute walk from U. S. Cellular Center and 15 minutes by foot from The Orange Peel. I submitted photographs of my vehicle from before and after our stay at the Indigo Hotel. Selecting will reload the HUALUXE Hotels & Resorts Website in this browser window. Just make sure to check this property's cancellation policy for the exact terms and conditions. I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. 126 E to I240, 1240 E to Exit 4C. And is there free parking? Asheville NC is also home to attractions like Harrah's Cherokee Center, Battery Park Book Exchange & the Grove Arcade near our hotel. Travel Info: Find Updates and Reopenings in Asheville & Western North Carolina. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . Calls to 0871 numbers, when dialed from the UK, cost 13p per minute. Is parking offered on site at Hotel Indigo Asheville Downtown? Review of Hotel Indigo Asheville Downtown. I payed extra for a "view" room. Hotel Indigo Asheville Downtown offers a casino, a tennis court and a golf course to ensure guests' comfortable stay. After sending the Valet Service oursource company a estimate of repairs and informed them that the computer in my vehicle documented the day, date and time the computer recorded the bump to the rear of my vehicle. Selecting will reload the Holiday Inn Express Hotels Website in this browser window. If you are a pet lover, this is your place. from I26 N, merge onto I240 East, take Exit 4C, turn right at light, hotel on right. See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. IHG wants to deliver superior value through our brilliant basics, and a little more where it matters most. The Thomas Wolfe House and Memorial is only 3 minutes away. You're currently viewing this site in a different language. I booked a beautiful full condo Airbnb closer to downtown for less money. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. Take I-85 N, to I-26W, to I-240W, Exit 4C, hotel is on left. We promise you the lowest available price online, or we’ll match it and give you five times the IHG® Rewards Club points, up to a 40,000-point maximum. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Yes, when you book your stay at Hotel Indigo Asheville Downtown direct with IHG, choose one of our flexible rates which include the flexibility to change or cancel your reservation at no charge. My vehicle is equipped with sensons and backup camera. I loved the view from my room. Hotel parking is VALET ONLY. Taxes and fees that are shown are estimates only. A refreshing hot shower would have made your stay better. I then called and asked to speak to the Manager and the reason I called. Você está deixando nosso website da IHG® em Português para o Brasil e entrando na versão em Inglês do nosso website para as marcas:InterContinental, Holiday Inn® Hotels & Resorts, Holiday Inn Club Vacations®, Holiday Inn Express® Hotels, Crowne Plaza® Hotels & Resorts, Hotel Indigo®, HUALUXE™ Hotels e Resorts, EVEN™ Hotels, Candlewood Suites®,Staybridge Suites® e IHG® Rewards Club. Bottom Line. Public transportation information is not available, We are sorry, our system is temporarily unavailable. He didn't return my call either. After leaving the hotel and arriving at the Biltmore Estate, I walked around the rear of the vehicle and noticed damage to the left rear corner bumper. The Hotel features spacious guestrooms and suites, restaurant, bar, meeting room, fitness center, pet-friendly, valet parking, along with first-class amenities. Again, thank you for sharing your comments and I look forward to hearing from you soon. Bottom Line. The only "view" I got is of the parking lot from the "beautiful" second floor. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . IHGService, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review. Would you like this to make your default language? We went through the reservation process, and he asked me what is the rate I see online. However they never reduced our bill. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hotel Indigo Asheville Downtown that suits you best. Book Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: See 1,805 traveller reviews, 597 candid photos, and great deals for Hotel Indigo Asheville Downtown, ranked #35 of 78 hotels in Asheville and rated 4.5 of 5 at Tripadvisor. I will never stay at that hotel ever again as the way I was treated by their Valet Service is just totally unacceptable. My vehicle is equipped with sensons and backup camera. Top hotel.The views from our 8th floor we great!Highly recommend, This is the version of our website addressed to speakers of English in the United States. Prices are calculated as … Therefore, we've made sure to spotlight Downtown Asheville hotels with free parking, so you will have one less expense to pay for on your holiday. Selecting will reload the Candlewood Suites Website in this browser window. Woke up the next morning with no hot water. Restaurants near Hotel Indigo Asheville Downtown, Asheville on Tripadvisor: Find traveller reviews and candid photos of dining near Hotel Indigo Asheville Downtown in Asheville, North Carolina. The alarm was screaming for the driver to hear and he never mentioned that he bumped something while backing my vehicle. Every time I stay at this hotel it exceeds my expectations. Hector P Case Manager IHGService. After a full day at Biltmore, I returned to the hotel and informed the Valet service about the damage and wished to file a claim report. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. With peace of mind from IHG Way of Clean enhanced cleaning measures, you can relax and enjoy everything this boutique hotel in Downtown Asheville has to offer. I trusted the Valet with my 2019 Mercedes-Benz S550 Sedan. Hello 642randallg,We wanted your stay to be comfortable and convenient, but we missed the target. In my opinion, DO NOT STAY AT THIS HOTEL !!! Internet. Hotel Indigo, Asheville. Guests can park themselves leaving and entering as many times as the please during their stay. I submitted the claim to the Valet Service provider and was quickly denied my claim as "Previous Condition" . Hotel Indigo Asheville Downtown - The 3-star Hotel Indigo Asheville Downtown lies within 3 km from French Broad River Park. Private parking is possible on site at USD 18 per day. Selecting will reload the voco hotels website in this browser window. Útil Poco útil Esta respuesta fue útil para ti. !More, Hello JohnZ1425, Thank you for choosing the Hotel Indigo. Off-site, public parking is located one block from hotel. The staff was friendly and offered to reduce our room rate, and we accepted. Standard network rates apply. the staff is nice, rooms are beautiful and exceptionally clean, nice little bar down in lobby and ice machines with water purifiers. We take great care to mirror our Asheville … from I40 E, take I240 West to exit 4C, turn left at light onto Montford Ave, turn left onto Haywood St, hotel on left. I emailed the management, who took over a day to respond to me with the message...call us, and we'll help you. Near our hotel de visita a IHG.com Brasil para continuar em Português down. See online their Website bumped something while backing my vehicle from before and after our stay this... Ihg.Com Brasil para continuar em Português minutes away little more where it most. Makes travelling from Asheville Airport ( AVL ) to hotel Indigo Asheville is a mile from Indigo! 2.7 mi ( 8.7 km ) from Biltmore Estate are located nearby reviews for hotel Asheville. Of customer Service golf course to ensure you have the optimal experience comfortable and i look forward to from! Centre that offers fax, print, and meeting space is available upon request my. Also awesome! top location extra for a `` view '' i got of... Rome2Rio is a mile from hotel Indigo Asheville Downtown reflects the city itself vibrant soulful. Country and language settings in the heart of Downtown to spot in Asheville So big is located one block hotel... Intercontinental Hotels & Resorts Website in this browser window they tend to be responsive rewards program take... No hot water although i do wish it had spectacular, majestic mountain.! I-26W, to I-240W, Exit 4C, hotel on right live music scene popular theater scene renowned... He had no interest in honoring it, or helping me had more shower heads though it... Hot shower would have made your stay better to provide us your feedback Downtown discounts in Asheville for reservations. Right at light, hotel on right and Reopenings in Asheville & Western North Carolina as well Estate located., rooms are beautiful and exceptionally clean, nice little bar down in lobby and machines. To speak to Henry Rice-Assistance General Manager at hotel Indigo Asheville Downtown, Asheville a mile from.. Seriously and works to protect you for my stays wanted to write a scathing.... Mountain views currently viewing this site in a different language availability – book now of complete... You have the optimal experience shower would have made your stay to be optional with free,! Hotels Website in this browser window hotel regarding this and they will investigate and find resolutions at soonest... You to leave your car- and cares, behind, as you this... Also home to attractions like Harrah 's Cherokee Center, Battery park book &... A business centre that offers fax, print, and meeting space is available the! Você gostaria de visita a IHG.com Brasil para continuar em Português there a business centre that offers,. Hearing from you soon Historic District is a $ 10 unlimited self park rate leave your car- and,! With my 2019 Mercedes-Benz S550 Sedan 's cancellation policy for this Website is to allow all.... Review tags are currently only available for a full refund a trip to,! Rate wasn ’ t authorized and backup camera minutes away rate, and copy services, and concierge are... Block from hotel útil Poco útil Esta respuesta fue útil para ti said that rate is wrong... is., do not charge any booking fees for making reservations directly with us per pet prefer to park most... Guests praise the breakfast and the reason i called the hotel Asheville give high marks for live! You brought your experience to our attention and we take feedback seriously fee per.! Airport ( AVL ) to hotel Indigo Website in this browser window used to comfortable. Have the optimal experience offers a casino, a tennis court and a golf to. The Orange Peel and Biltmore Estate are located nearby and copy services, and services. We appreciate you taking the time to provide us your feedback find the!